Question 1

Do I have to use the body shop my insurance company recommends?

Accepted Answer

No. In Texas, you have the right to choose any licensed auto body shop for your repairs. Your insurance company may suggest a shop, but the final decision is always yours. Bravos Collision works directly with all major insurance carriers and will handle the claim process on your behalf.

Question 2

Can I choose Bravos Collision for my insurance claim?

Accepted Answer

Absolutely. You can request Bravos Collision as your repair shop regardless of which insurance company you use. We are experienced with all major carriers and will coordinate directly with your adjuster to keep the process smooth and stress-free.

Question 3

Do you offer same-day collision estimates?

Accepted Answer

Yes. Bravos Collision offers same-day free estimates at our San Antonio shop. You can also submit photos online to start the estimate process before you come in.

Question 4

How long does collision repair usually take?

Accepted Answer

Repair time depends on the extent of the damage. Minor repairs may be completed in one to three days, while more significant structural or paint work can take one to two weeks. We provide a clear timeline upfront and keep you updated throughout the process.

Question 5

Do you repair hail damage?

Accepted Answer

Yes. Bravos Collision repairs hail damage using paintless dent repair (PDR) techniques as well as traditional methods when needed. San Antonio hailstorms can cause significant damage, and our technicians are experienced in restoring vehicles to their pre-storm condition.

Question 6

What is paintless dent repair?

Accepted Answer

Paintless dent repair (PDR) is a technique that removes dents and dings without damaging the original paint finish. Using specialized tools, our technicians carefully massage the metal back to its original shape from behind the panel. PDR is ideal for hail damage, minor door dings, and small dents where the paint is intact.

Question 7

Can you help with bumper repair?

Accepted Answer

Yes. Whether your bumper is cracked, scratched, or needs full replacement, Bravos Collision handles all types of bumper repair in San Antonio. We match your vehicle's original paint color and finish for a seamless result.

Question 8

Do you work with fleet vehicles?

Accepted Answer

Yes. Bravos Collision provides fleet collision repair services for businesses in the San Antonio area. We understand that minimizing vehicle downtime is critical for your operations, and we work efficiently to get your fleet vehicles back on the road.

Question 9

Will my vehicle need ADAS calibration after a collision?

Accepted Answer

Many modern vehicles require ADAS (Advanced Driver Assistance Systems) calibration after a collision or any repair that affects the suspension, windshield, or front-end components. These systems include features like automatic emergency braking, lane departure warnings, and adaptive cruise control. Bravos Collision performs post-repair ADAS calibration to ensure your safety systems are functioning correctly.

Question 10

What should I do after an accident in San Antonio?

Accepted Answer

After an accident in San Antonio: 1) Make sure everyone is safe and call 911 if needed. 2) Exchange insurance and contact information with the other driver. 3) Document the scene with photos. 4) Contact your insurance company to file a claim. 5) Call Bravos Collision at (210) 657-1600 for a same-day free estimate. We will guide you through every step of the repair process.